Liberkey is unable to check updates/get app suites

Discussions (excluding Support)
5 messages • Page 1 sur 1

Liberkey is unable to check updates/get app suites

Messagede Farrukh » 02 Janvier 2015, 09:17

In my office system, my liberkey is unable to get/check its updates. And when I tried to install a suite, it throws this error:

An error occurred while retrieving the list of suites available.
Error 10060: Connection timed out.


I just verified that my system is communicating with internet without using any proxy. Plus, I downloaded PortableApps and it was able to get its updates/new installs like charm.

Also OneDrive and all other similar apps are working fine here.

I have to manually download the lks files and install these. There is no option in liberkey.com to download whole suite and install later.

What could be the problem here? Any workaround???

Thanks
Farrukh
Fresh Boarder
Fresh Boarder
 
Messages: 25
Inscription: 03 Décembre 2010, 15:29

Re: Liberkey is unable to check updates/get app suites

Messagede oliversweb » 28 Janvier 2015, 14:14

I'm getting similar issues ... but only since I have moved my install to OneDrive ... still investigating ... might have to ditch LiberKey if I can't find a solution as OneDrive is my preferred option over Dropbox
oliversweb
Fresh Boarder
Fresh Boarder
 
Messages: 1
Inscription: 26 Avril 2013, 11:06

Re: Liberkey is unable to check updates/get app suites

Messagede Dji » 28 Janvier 2015, 15:00

Farrukh a écrit:In my office system

It looks like proxy issue. ISA (Microsoft) proxy is not (yet) supported by Liberkey.
In order to workaround the issue, I suggest you to use CNTLM (or any local proxy which authenticate you on your office proxy)

It works like a charm.

oliversweb a écrit:but only since I have moved my install to OneDrive ... OneDrive is my preferred option over Dropbox

Who cares ? Doesn't matter !
"Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes !
Parce qu'on est surentraînés !"
@glecalot
Avatar de l’utilisateur
Dji
Administrator
Administrator
 
Messages: 3724
Inscription: 28 Novembre 2007, 09:57
Localisation: Quelque part entre les ombres

Re: Liberkey is unable to check updates/get app suites

Messagede Farrukh » 02 Décembre 2015, 06:32

Hi Dji,
Thanks for the reply. I have setup CNTLM and liberkey is able to get the list of updates + sychronize the Liberkey website. But still it is not able to download those updates, instead the update dialog showing the update list, shows some progress with 7zip, but never installed it. I had left it for whole night, but in the morning it was still like that, while many other downloads via my browser finished properly proving that Internet was working fine.
Image

If you can provide any help with CNTLM, It'll be great. Here is my cntlm.ini.

#
# Cntlm Authentication Proxy Configuration
#
# NOTE: all values are parsed literally, do NOT escape spaces,
# do not quote. Use 0600 perms if you use plaintext password.
#


Username testuser
Domain corp-uk
Password password


# NOTE: Use plaintext password only at your own risk
# Use hashes instead. You can use a "cntlm -M" and "cntlm -H"
# command sequence to get the right config for your environment.
# See cntlm man page
# Example secure config shown below.
# PassLM 1AD35398BE6565DDB5C4EF70C0593492
# PassNT 77B9081511704EE852F94227CF48A793
### Only for user 'testuser', domain 'corp-uk'
# PassNTLMv2 D5826E9C665C37C80B53397D5C07BBCB

# Specify the netbios hostname cntlm will send to the parent
# proxies. Normally the value is auto-guessed.
#
# Workstation netbios_hostname

# List of parent proxies to use. More proxies can be defined
# one per line in format <proxy_ip>:<proxy_port>
#
#Proxy 10.0.0.41:8080
#Proxy 10.0.0.42:8080

Proxy 10.0.1.32:8080

# List addresses you do not want to pass to parent proxies
# * and ? wildcards can be used
#
NoProxy localhost, 127.0.0.*, 10.*, 192.168.*

# Specify the port cntlm will listen on
# You can bind cntlm to specific interface by specifying
# the appropriate IP address also in format <local_ip>:<local_port>
# Cntlm listens on 127.0.0.1:3128 by default
#
Listen 3128

# If you wish to use the SOCKS5 proxy feature as well, uncomment
# the following option. It can be used several times
# to have SOCKS5 on more than one port or on different network
# interfaces (specify explicit source address for that).
#
# WARNING: The service accepts all requests, unless you use
# SOCKS5User and make authentication mandatory. SOCKS5User
# can be used repeatedly for a whole bunch of individual accounts.
#
SOCKS5Proxy 8010
#SOCKS5User dave:password

# Use -M first to detect the best NTLM settings for your proxy.
# Default is to use the only secure hash, NTLMv2, but it is not
# as available as the older stuff.
#
# This example is the most universal setup known to man, but it
# uses the weakest hash ever. I won't have it's usage on my
# conscience. :) Really, try -M first.
#
#Auth LM
#Flags 0x06820000

# Enable to allow access from other computers
#
Gateway yes

# Useful in Gateway mode to allow/restrict certain IPs
# Specifiy individual IPs or subnets one rule per line.
#
#Allow 127.0.0.1
#Deny 0/0

# GFI WebMonitor-handling plugin parameters, disabled by default
#
#ISAScannerSize 1024
#ISAScannerAgent Wget/
#ISAScannerAgent APT-HTTP/
#ISAScannerAgent Yum/

# Headers which should be replaced if present in the request
#
# Header User-Agent: Mozilla/4.0 (compatible; MSIE 5.5; Windows 98)

# Tunnels mapping local port to a machine behind the proxy.
# The format is <local_port>:<remote_host>:<remote_port>
#
#Tunnel 11443:remote.com:443



Thanks a bunch.


Dji a écrit:
Farrukh a écrit:In my office system

It looks like proxy issue. ISA (Microsoft) proxy is not (yet) supported by Liberkey.
In order to workaround the issue, I suggest you to use CNTLM (or any local proxy which authenticate you on your office proxy)

It works like a charm.

oliversweb a écrit:but only since I have moved my install to OneDrive ... OneDrive is my preferred option over Dropbox

Who cares ? Doesn't matter !
Farrukh
Fresh Boarder
Fresh Boarder
 
Messages: 25
Inscription: 03 Décembre 2010, 15:29

Re: Liberkey is unable to check updates/get app suites

Messagede Dji » 02 Décembre 2015, 09:02

I have the same issue for weeks now (but worked for months) and no answer at the moment, sorry :-(
"Si boire des coups, aller au concert ou au match, ça devient un combat
Alors tremblez, terroristes !
Parce qu'on est surentraînés !"
@glecalot
Avatar de l’utilisateur
Dji
Administrator
Administrator
 
Messages: 3724
Inscription: 28 Novembre 2007, 09:57
Localisation: Quelque part entre les ombres


5 messages • Page 1 sur 1

Retourner vers General discussions

Qui est en ligne

Utilisateurs parcourant ce forum: Aucun utilisateur enregistré et 63 invités

cron